Venue Profiles

Using Access Maps, you can create a range of Venue profiles. Venues are the sites in which your organisation is located and in which you may host activities and events. Venue profiles help your community connect with your organisation, confirm that it meets their accessibility needs, view upcoming events and locate nearby amenities (e.g. accessible parking spaces) ahead of their visit. 

Each Venue is displayed with a description of its accessibility, a granular accessibility report, photos and a link with directions on how to get there. They can also can be filtered by category (e.g. library, recreation centre or government building) and can be shortlisted and shared with friends. To increase your organisation's reach and visibility, your Venues can be displayed across multiple Maps within the Access Maps Network. 

This article demonstrates how to create and manage your Venue profiles for display on your Map and across the Maps Network. 

Creating Venue profiles takes between 2 and 5 minutes. Once a profile is created, there are two ways you can upload and manage the information that will appear on your Access Map and on the Maps Network. Below are step-by-step instructions on how Admins and Managers can set up and manage their Venue profiles. 

Admins have the ability to access all Venue profiles in their organisation's account. They can also update the information in these sites and add new Venues to their organisation. Follow the instructions below for a step-by-step guide on how Admins can add new Venues. 

1. Admins can view and add new Venues through the Locations section located in the Accounts Settings menu. 
2. In the Locations section, Admins can complete their Venue profile and update their Venue details. They can also add Amenity profiles that are linked to this Venue and detail Events that will take place at this site. 
3. To add a new Venue, simply click the Add new venue button. 
4. Once you reach the Venue profile page, you will be prompted to enter the minimum required details for your new Venue to be displayed on your Map:

• Venue name: This name which will be used to identify your Venue on the Map and in keyword searches. 

• Venue type: This helps the community when filtering for different types of Venues (e.g., recreation centre or gym, beach, shopping centre, etc.).
  

• Venue contact details: Provide links to your website, contact email and phone number for Map users to seek more information.
  

• Venue address: Enter the address for your Venue and select the address displayed in the dropdown provided by Google Maps.
  

• State and Suburb (Region and District): Select the geographic regions that this Venue is located in to ensure that it can be filtered and displayed on regional Maps.
  

• Venue description: Using no more than 500 characters, tell the community all about this venue, your organisation and the work that you do. Don't worry about using all of this space to describe your new Venue as we'll show you how your Accessibility Report and the Venue accessibility information section can be used for that.
  

• Venue images: Each Venue is required to upload at least one image to display what the location looks like. When uploading images, you will be prompted to add alt text describing what is displayed in the image. This helps Map users who use screen readers to engage with all of the information you provide.
  

• Operating hours: Use this section to tell us when this Venue or your organisation is open to visitors.
  

• Pin location: Every now and again, addresses aren't 100% accurate. That's why we encourage you to move the pin on the map display to indicate exactly where your Venue will be display on your Access Map.
  

• Primary manager: As a commitment to accessibility, each site that is displayed on our Maps enables users to provide feedback to the Venue manager about their experience. Simply select the relevant manager from your dropdown menu or click here if you need information on how to add staff members to your organisation.
  

• Active and Private Venues: At the top of the page, there are two toggles. The toggle for Active Venue will indicate if you want your Venue profile to appear on your Access Map or to be listed on the Maps Network. If you do not want your profile listed on the Maps Network, activate the Private Venue toggle to ensure this profile will only appear on your Map.
  

• Save: After you click Save, all that's left is for you to complete the Venue accessibility information section.

5. Your Venue profile will be ready for display on your Access Map once its Accessibility report is reviewed and attached to its profile. This is managed by the Access Maps team once we receive a completed accessibility overview of your Venue. If there is specific accessibility information or other relevant details about the Venue you would like Map users to know about, please enter them in the Venue accessibility information section.
   
   

   If you need information on how to conduct your Accessibility Report, click this article.

   
   

Organisation Admins can invite and assign Managers to oversee, update and receive feedback on the Venues they are assigned. These Managers are able to add and update Venue information in the same way that Admins can, with the following notable differences:

1. To select the Venue Profile that a Manager wants to view, they will need to first select the Venue from the drop-down menu located at the top right of the page next to the user's name. 
2. Once a Venue is selected, the Manager can enter and update their Venue details from the Profile section, located under the Location Settings menu.
   
3. From here, Managers will be able to update their Venue details, Amenities and Events in the same way as Admins can.